Let's learn more about people
Maybe you're building a new product or service, or improving an existing one. Maybe you want to know how usable it is, or how interesting, or what you should build first. Just maybe, you're curious about all of these things.
There are some things I can do for you.
Do you want to learn more about the people using your product or service? Send me a message and let’s see how we can collaborate.
How I work
What others say
Hester is a down-to-earth and easy-going UX researcher with a lot of experience in various domains.
As a design lead, I have worked with Hester on both internal and external projects at Philips Design. Her main tasks were conducting user research, usability testing and participating in workshops.
Hester is always very curious about people. She is interested in the users she interviews, but also Hester has a genuine interest for the motivations of the various stakeholders in the project.
Next to her interest in people, she is always open to try out new technologies and methodologies, whatever fits the project best. This has helped us at various occasions to pick the right method and tool for our needs. Finally, Hester has a very clear style of reporting, communicating and presenting, without judgement or bias but with clear stories and reasoning.
I can highly recommend Hester to be a crucial member in your team!
“Hester helped us setup an intensive usability study. Thanks to her we were able to give our users a determining vote in our selection process for a BI tool. Subsequently, she made a valuable contribution with regard to how to best incorporate the results in the decision making process. This allowed us to make the best choice.”
“In 2015 we were developing an innovative service for our clients. Hester helped us validate or hypotheses and test our solutions. What made her unique in doing so was her fast and pragmatic way of working, in comparison with her thoroughness and quality. She knows how to get research done right and is willing to invest in getting there. Next to this, Hester empowers others to perform studies themselves. We have learned a lot about our new services as well as doing research.”